PNB Credit Card Customer Care Number

PNB Credit Card Customer Care Number

Punjab National Bank credit card holders can resolve their queries by reaching out to the bank’s customer care service centre. The different ways by which you can reach out to the bank are mentioned below.

PNB Credit Card Customer Care Number

Punjab National Bank Credit Card Toll-Free and Tolled Numbers

Call the bank on the following numbers for any credit card related queries, concerns, or complaints:

If you cannot reach the credit card customer care centre, you can also call the general customer care centre on:

Punjab National Bank Circle Office Contact Details (City-Wise)

LocationCircle Head NameContact NumberAddressEmail
AgartalaAnand Kumar0381-2315928Durgabari Road, Agartala-799001[email protected]
AgraAshwani Kumar Singh0562-28513361-2 Raghunath Nagar Mg Road Agra 282002[email protected]
AhmedabadAnupam079 2658 39586th Floor, Gujarat Bhawan, Beside MJ Library, Ellis Bridge, Ashram Road, Ahmedabad-380006coahm @pnb.co.in
Amritsar – NorthRajesh Kumar0183-5068120Punjab National Bank,2nd Floor Opp.St.Francis School, Mcleod Road,Amritsar[email protected]
Amritsar – SouthRanjith Singh0183-2507203,2507201Punjab National Bank,,Plot No.10, Administrative Block, First Floor, Distt ,Shopping Complex,Ranjit Avenue, Amritsar[email protected]
Aurangabad (Bihar)Deepak KumareUNI- Regional Office 2nd floor, Abhay Bhawan Fresar Road,Patna[email protected]
Ayodhya (Faizabad)Keshar Lal Bairwa05278-244370Reedganj, Deokali Road, Ayodhya (Faizabad) UP-224001[email protected]
BaleswarUmakanta DasTemporary Office: C/C Pnb Branch Office , Iti Chhak, Nayabazar, Balasore-756001[email protected]
Bangalore – EastVijay Kumar080-25584509Raheja Towers,26-27,M.G.Road,Bengalauru-560001
Bangalore – WestBasant Kumar080-25808905100, Mosque Road, Frazer Road, Bangalore ,Pin 560005[email protected]
BareillyHari Moham Meena0581-2520440Pilibhit Byepass Road, Bareilly[email protected]
BhopalPurna Chandra Behera0755-2553213Punjab National Zonal Office – 1st Floor – Pnb House 1, Arera Hills, Bhopal – 462011[email protected]
BhubaneshwarParesh Kumar Das4th Floor, Deendayal Bhawan, HUDCO Building, Ashok Nagar, Janpath, Bhubaneswar-751009[email protected]
BikanerSanjeev SinghPNB Rani bajar branch, bikaner, 334001 (TEMPORARY)[email protected]
BilaspurTapas Kanti Jha07752-412659Near pallav bhavan, ring road no.-2 gaurav path bilaspur c.g. 495001[email protected]
ChandigarhSudhir Kumar0172-27096782nd Floor, PNB House, Bank Square, Sector- 17 B, Chandigarh[email protected]
Chennai – NorthRatish Kumar Singh044 28502001No.769, Spencer Plaza, Circle office, 2nd floor, Anna Salai, Chennai- 600 002[email protected]
Chennai – SouthMohd. Maqsud Ali044-28120200PNB towers, 2nd & 3rd floor, No.46-49, RH Road, Royapettah, Chennai- 600014[email protected]
CoimbatoreL. Ramanathan0422-2238802Circle Office, Ground Floor, Khanda Enclave, 179, Sarojini St, Ramnagar, Coimbatore- 641009[email protected]
CuttackSibananda BhanjaA/32,Kharbel Nagar, Unit-Iii, Bhubaneswar-751001[email protected]
Dehradun – EastYeshpal Singh Rajput0135-27101071, Pnb House, Paltan Bazar, Dehradun-248001[email protected]
Dehradun – WestRajinder Kumar Bhatia1, Pnb House, Paltan Bazar, Dehradun-248001(TEMPORARY)[email protected]
DharamshalaDivyang Rastogi01892-225134Near GPO, Dharamshala,Distt Kangra-HP- 176215[email protected]
DibrugarhAmlanjyoti Gogoi0373-2326330UBI Building, R.K.Bordoloi Path, Near SOHAM, DIBRUGARH-786001[email protected]
DurgapurAlok Priyadarshni0343-25887172nf Floor , Galaria Market ,Opp Jolkhabar Gali,Nachan Road ,Benachity ,Durgapur ,West Bengal 713213[email protected]
East DelhiRam Kishore Meena011-22469787Opp. Nirman Vihar Metro Station, Laxmi Nager, Scope Tower (eUBI Building), New Delhi-110092[email protected]
ErnakulamSurinder Kumar0484-2384622Circle Office, PNB House, 2nd floor, 40/1461, Market Road, Ernakulam-682011[email protected]
FaridabadHarvinder YadavNIT, Faridabad[email protected]
GandhinagarRajeshri Rajesh JadhavTemporarily working at UBI Regional Office Building, Lal Darwaja, Beside Jumma Masjid, Ahmedabad-380001 (Proposed to be established at 2nd Floor)[email protected]
GhaziabadRanjeev Bansal0120 – 2702721KJ-13, Kavi Nagar, Ghaziabad (UP)-201002 (Existing Circle of eOBC)[email protected]
GorakhpurRajeev Jain0551-2205046Alhadadpur, Gorakhpur[email protected] / [email protected]
GurugramMs Nidhi Bhargava0124-4788233PLOT NO 5, Institutional Area, Sector-32, Gurugram-122001[email protected]
GuwahatiNirendra Kumar0361-2458797Nilgiri Mansion, G.S.Road, Bhangagarh, Guwahati-781005[email protected]
GwaliorNavneet Sharma0761-2403229Circle Office , 7-C Vatsal Mansion, Ground Floor, Infront Of Aditya College, City Centre, Gwalior[email protected]
HaridwarSunil Kumar Sakhuja01334-233933/234469Sector-Iv, Bhel Complex, Ranipur, Haridwar-249403[email protected]
HooghlyAmit Bandyopadhyay033-2662 751123A, Rai M C Lahiri Bahadur Street, Sreerampore, Dist. Hooghly, W B-712201[email protected]
HoshiarpurDr. Rajesh Prasad01882-505299,505297, 505552Improvement Trust Building, Chandigarh Road, Hoshiarpur, Punjab-146001[email protected]
HubliVenkateswarlu CC/O Pnb Dharwad ,Subhas Road,Dharwad 580001[email protected]
HyderabadVinayak Krishna Sardeshpande040-232430806-1-73,2nd Floor, Saeed Plaza, Lakdi-Ka-Pul, Hyderabad, Telangana-500 004[email protected]
IndorePrem Kumar Aggarwal0731-4224022Punjab National Bank, Circle Office, 20 Sneh Nagar Indore – 452001[email protected]
JabalpurSanjay Verma0761-2403229Punjab National Bank, Circle Office , 1227 Napier Town , Jabalpur-482001[email protected]
Jaipur – AjmerDeepak Mathur1412716502Jhalana Institutional Area, Jhalana, Jaipur[email protected]
Jaipur – DausaSunil Kumar Aneja14127471352 Nehru Place, Tonk Road, Jaipur[email protected]
Jaipur – SikarAbhinandan Kumar Sogani2 Nehru Place, Tonk Road, Jaipur[email protected]
Jalandhar – EastArabinda Panda0181-4697616, 4697601Civil Line, Jalandhar, Punjuab-144001[email protected]
Jalandhar – WestSurender Singh0181-5008844, 5087711Punjab national bank,circle office,1st floor ,922, g.t. Road,jalandhar-144001[email protected]
JammuSanjeev Kumar Dhupar0191-2471979Gupta Towers, Bahu Plazza,Rail Head Complex,Jammu-180012[email protected]
JhansiPrabhat Shukla0510-2321619Jhalkari Bai Complex, Near Rto Office, Kanpur Road, Jhansi[email protected]
JodhpurRajiv Mahajan0291-2439069802, Angira Darpan, Ground Floor, Chopasani Road, Jodhpur-342003[email protected]
Kanpur CityRanjana Khare59/29,Birhana Road, Kanpur -208 001 (U.P.)[email protected]
KharagpurBiswaranjan NaiK032- 2227 4365Plot No. 172, BE- 1 Bidhannagar, PS- Midnapur, Dist- Paschim Medinipur, W B- 721101 (Temporary Arrangement)[email protected]
KolhapurR Ram Mohan
Kolkata – EastRajesh Bhowmick033-4027 7201AG Towers, 3rd Floor, 125/1, Park Street, Kolkata-700017 (Temporary Arrangement)[email protected]
Kolkata – NorthPuskar Kumar Tarai033- 2337 9553DD 11, Salt Lake, Sector- 1, Kolkata- 700034[email protected]
Kolkata – SouthSunil Agrawal033-024985791627/2 DH Road Kolkata 1st Floor700034[email protected]
Kolkata – WestBipin Bihari Sahoo3rd Floor, 4 N C Dutta Sarani, Kolkata- 700001[email protected]
KotaSanjeev Kumar Makkar74423600519a industrial area near DIC centre Kota[email protected]
KozhikodeC.V. Rao0495-2742614Circle Office, Shathabdi Bhavan, Mini Bypass Road, PO.Govindapuram, Kozhikode-673016[email protected]
KurukshetraGurvinder Pal Singh01744-224631Sandeep Chatha Complex, Pipli Road, Opp. Safron Hotel, Kurukshetra[email protected]
Lucknow – EastPawan Kumar0522-4948453First floor Eldeco Corporate chamber -1,VIbhuti khand, gomti nagar,Lucknow 226010[email protected] / [email protected]
Lucknow – WestAneesh Humble Kinder0522-22007154-A Habibullah Estate Hazratganj Lucknow[email protected] / [email protected]
Ludhiana – EastRakesh Kumar Jain0161-2550121Site no. 5, ferozepur road, ludhiana, 141012[email protected]
Ludhiana – WestJayanta Haldar0161-2550130Site no. 5, ferozepur road, ludhiana, 141012[email protected]
MaduraiN BalasubramanianC21, 2nd floor, Gupta Complex, 80 ft Road, Anna Nagar, Madurai- 625 020[email protected]
MaldaSanjay Ranjan Das03512-223083Nazrul Sarani (Near Englishbazar P.S) P.O & DT- MALDA 732101[email protected]
Meerut – EastS N Gupta495/1 Rpg Tower, Mangal Pandey Nagar, Meerut-250003[email protected] / [email protected]
Meerut – WestNilesh Kumar0121-2671230Lic Building, Prabhat Nagar, Meerut -250002[email protected]
MogaVinod Sharma01636-5190004th Floor, Darshan Singh Complex, G.T. Road Moga, 142001[email protected]
MoradabadRajendra Singh0591-2455143Ram Ganga Vihar-Ii, Moradabad, Up – 244001[email protected]
Mumbai CentralMukesh Kumar Verma022-26532678PNB Pragati Tower, Plot No.C-9, G Block, Bandra Kurla Complex, Bandra East, Mumbai – 400051[email protected]
Mumbai CityDinesh Chandra022-221868297th floor, Maker Tower “F”, Cuffe Parade, Mumbai[email protected]
Mumbai WesternRadhika Shivram Bhatawadekar022-43434610Aman Chambers, 1st Floor, Off Veer Savarkar Marg, Prabhadevi, Mumbai[email protected]
MurshidabadPankaj Kumar03482-25271726/11, Sahid Surya Sen Road,Berhampur,Murshidabad 742 101[email protected]
NagpurB. P. Rao0712-2544937GF, PNB HOUSE, Kingsway, Nagpur – 440001[email protected]
New DelhiRam Chander Kuhar011 – 49720941, 492709012nd Floor, Harsha Bhawan, E-Block, Middle Circle, Connaught Place, New Delhi-110001[email protected]
NoidaAmir Singh Yadav0120 – 4818111Sector-1, Noida (Up)[email protected]
North 24 ParganasAmitabh Rai033- 2584 436748 A jessore Road (near Seth pukur) Barasat, W B- 700124[email protected]
North DelhiDeepak Sharma011 – 258642872nd Floor, Harsha Bhawan, E-Block, Middle Circle, Connaught Place, New Delhi-110001[email protected]
PanipatAnjani Kumar0184-2204401SCO-23-24, Sector- 12, Karnal[email protected]/ [email protected]
PatialaSurinder Kumar Thapar0175-5030201Pnb, Karam Complex, near jaggi, Sirhind Road, Patiala[email protected]
Patna – NorthSudhir Dalal2nd Floor Chanakya Towers, R Block, Patna 800001[email protected]
Patna – SouthRavi Prakash Poddar2nd floor,Chandpura Palace Bank Road, West Gandhi Maidan Patna[email protected]
PuneSunil Kumar Page020-261338639, Moledina Road, Aurora Tower, Camp, Pune – 411001[email protected]
Purba MedinipurHimadri Sekhar Nanda032-2826 6755Padumbasan, PO Tamluk, Dist- Purba Medinipur WB- 721636[email protected]
RaipurManmohan Lal Chandna0771-2210400Circle Office, ground floor, Plot No. 46, Sector 24, Opposite Block `A Office Campus, Atal Nagar, Naya Raipur-492018[email protected]
RajkotS K RaghavTemporarily functioning from PNB Officers Flat, Yagnik Road, Near Ramkrishna Ashram, 1/5, Rajkot. (Permanent office yet to be acquired on lease)[email protected]
Ranchi NorthRati Kant Tripathi4th floor, Saluja tower, P. P. Compound, Main Road, Ranchi[email protected]nb.co.in
Ranchi SouthDeepak Kumar Shrivastav0651-25319005th floor Nile Complex, Kantatoli, Ranchi[email protected]
RohtakNavin PandeyTau colony Sonepat Road, Rohtak[email protected]
SagarNaveen BundelaPremises finalization under process – temporary working from circle office- eOBC Indore[email protected]
SambalpurBijaya Kumar Beura1st floor, Balaji Midtown,Deheripali, Budharaja, sambalpur-768004[email protected]
SecunderabadRajeev Singh Jha040-23147012 / 30 / 37 / 48 / 20103, 8-2-248/A, Maharshi House, Road no:3, Banjara Hills, Hyderabad-500034 (Telangana)[email protected] / [email protected]
ShimlaSushil Khurana0177-2651733Regent House, The Mall Shimla- 171001[email protected]
SilcharGurupada Pradhan0384-2247450UBI Building, Central Road, Silchar-788001[email protected]
SirsaSatpal MehtaScf-53 & 54, Ist Floor, Commercial Urban Estate-2, Hisar-125001[email protected]
South 24 ParganasMilind Khankhoje033- 2433 856924 Parganas South, Padmapukur, Amtala Road, Baruipur, Wb- 70014[email protected]
South DelhiRajesh Mishra011 – 25728133Rajendra Bhawan, Rajendra Place, New Delhi-110008[email protected]
SriGanganagarRajinder Mohan Sharma0154-2460707Pnb House, Meera Chowk , Sriganganagar,-335001[email protected]
SrinagarK K Raina0194-2465012C/O Eobc Circle Office Bldg.Plot No-105,Gali No-10,Greater Kailash,Jammu-188001[email protected]
SuratDeepak Kumar Kathuria0261 27010014th Floor, Tulsi Krupa Arcade, Near AAI Mata Chock, Parvat Patia, Surat-395010[email protected]
TehriPratap Singh RawatPnb, Circle Office, Tehri-249001[email protected]
ThaneVijay B Patil[email protected]
ThiruvananthapuramVed Saroha
TrichyR PushpalathaPNB House, Trichy- Tanjore Highway, Kailaspuram, Trichirapally- 620014
UdaipurVimal Kumar Sharma0294-2688001LIC Building, 3rd Floor, Sub city Centre, Reti Stand, Udaipur – 313002[email protected]
UjjainPushpendra Singh RathorePremises finalization under process – temporary working from circle office- eOBC Indore[email protected]
VadodaraDilip Kedar0265 2361734Ground Floor, Fortune Tower, Vadodara Stock Exchange Building, M5UA, Opp Univ Campus, Sarod, Sayajiganj, vadodara-390005[email protected]
VaranasiHarbans Singh KanwarS 20/56, D, The Mall, Kennedy Road, Cantt; Varanasi-221 002(U.P.)[email protected]
VijaywadaUday Bhaskar Reddy9-35,1st Floor,Kavuri Towers,Kamayya Thopu Centre,Kanru[email protected]
VizagN V S P Reddy0866-24699771-59,First Floor,Yalamanchili Towers,Sri Anjaneya Township,Edupugallu,Vijayawada-521151[email protected]
West DelhiPraveen Kumar Gupta011 – 23741564, 23741565P-9/90, Connaught Circus, New Delhi-110001[email protected]

Punjab National Bank Credit Card Enquiries

If you have any of these common credit card queries, here’s how you can solve them.

In Case of Card Theft: 

In case your card has been stolen or is lost, you should call the customer care helpline on 1800 180 2345 or 0120 4616200.

Alternatively, you can email [email protected] and hotlist your card. This will prevent anyone from fraudulently using your card.

In Case of Your Card Being Blocked: If your card has been mistakenly blocked, please call customer care to see if it can be unblocked. If your card cannot be unblocked, you will have to request for a replacement credit card.

Punjab National Bank Credit Card Customer Care International Helpline Number

Overseas customers who have a PNB credit card or cardholders who are overseas, can call the following helpline number:

NRI customers can also call these international toll-free numbers:

LocationInternational Toll-Free Number
United States18444519295
United Kingdom448000318030
UAE800035770298

Other numbers that you can call include

Send an email to:

All NRI and PIO persons can also visit the NRI help desk at the following zonal offices for any card-related information or queries:

Zonal OfficeContact NumberMail ID
Delhi011-25754001[email protected]
011-25754001
011-25754001
Mumbai022-22833802[email protected]
022-22833802
022-22833802
Kolkata033-22480499[email protected]
033-22480499
033-22480499
033-22480499
Agra562-4012549[email protected]
Ahmedabad079-26580447[email protected]
Amritsar0183-2565281, 0183-5017111[email protected]
Bhopal0755-2550476, 0755-2550663
Bhubhaneshwar0674-2353050[email protected]
Chandigarh0172-2704176 0172-2704176[email protected]
Chennai044-28112218[email protected]
Dehradun0135-2710107[email protected]
Durgapur0342-2646342[email protected]
Gurugram0124-4126124[email protected]
Guwahati94340-14533[email protected]
Hyderabad040-23235646[email protected]
Jaipur0141-2743349[email protected]
Jodhpur0291-2431298[email protected]
Lucknow0522-2306435[email protected]
Ludhiana0161-2550120[email protected]
Meerut0121-2671472[email protected] / [email protected]
Patna0612-2506709[email protected]
Raipur0771-2210403[email protected]
Shimla0177-2651441[email protected]
Varanasi0542-2506063[email protected]

Punjab National Bank Email Address Details

If you wish to send the bank an email with your query, address your email to:

You can also send an email to the customer care division. The email address for the same is:

Punjab National Bank Credit Card Grievance Redressal

As part of Punjab National Bank’s grievance redressal system, if you are not happy with the solution provided to you by the customer care centre, you can always escalate your complaint.

As per the escalation matrix, the different stages of a complaint are:

  • Level 1: Call the customer care centre, send an email, or approach the branch manager with your concern.
  • Level 2: If you are unsatisfied with the solution provided to you, you can approach the zonal manager of your region or the general manager of the head office.
  • Level 3: You can approach the nodal officer or the principal nodal officer for a resolution of your complaint.
  • Level 4: If the nodal officer or the principal nodal officer is unable to provide you with a satisfactory solution, you can then approach the banking ombudsman for your region.

Punjab National Bank Nodal Office Contact Details

The nodal officers for all PNB circle offices will be the circle head. The contact details have been provided under the subheading ‘Punjab National Bank Circle Office Contact Details’.

If the nodal officer is unable to solve your problem, contact the principal nodal officer. The contact details are:

The General Manager
Punjab National Bank
Customer Service Department
Sector 10, Dwarka
New Delhi 110 075
Phone: 011 28044153
Email: [email protected]

Write to Punjab National Bank

You can also send your queries via post. Address them to:

PNB
Credit Card Processing Centre
3rd Floor, Rajendra Bhawan
Near Metro Station Rajendra Place
New Delhi 110 008

Other Ways to Get in Touch with Punjab National Bank

You can also get in touch with the bank via these methods:

Online

  • You can submit your complaint online by navigating to the complaint page on the website. You can get to this webpage from the bank’s ‘Contact Us’ page.
  • You can also submit any feedback or suggestions you may have via this method.

Visit the Bank

  • You can also visit your nearest Punjab National Bank branch or go to the branch you bank with to have your concerns addressed.
  • If you decide to submit your complaint to the bank, you will have to fill in the complaint form, submit it to the bank manager, and receive acknowledgement of the same.
  • You can either download this form from the website or get it from the manager at the bank. All branches will have a perforated complaint book.

Feedback Kiosk

  • All circle offices and zonal offices have on-line complaint-cum- feedback kiosks. You can also submit your complaints via this kiosk. Alternatively, you can also provide any feedback or suggestions you may have.
  • At the end of the day, do remember that if despite following the escalation matrix, your concerns haven’t been addressed, you can always approach the banking ombudsman.
  • The banking ombudsman is appointed by the Reserve Bank of India and is a neutral third party who will look into your concern.

PNB Credit Card Customer Care Number FAQs

Can I write to PNB Bank Bangalore branch?Yes, you can write to PNB Bank Bangalore branch at [email protected]

How do I reach the Hyderabad branch of PNB branch?You can reach the Hyderabad branch of PNB branch by calling 040-23243080.

How do I block my PNB Bank credit card?If your card has been mistakenly blocked, please call customer care to see if it can be unblocked. If your card cannot be unblocked, you will have to request for a replacement credit card.

Can I post a letter to the PNB Bank?Punjab National BankCustomer Service DepartmentSector 10, DwarkaNew Delhi 110 075Phone: 011 28044153Email: [email protected]

Who do I write to for raising a complaint with PNB Bank?You can write to [email protected]